Terms and Conditions
Please read these terms and conditions carefully before using our services.
Introduction
These terms and conditions govern your use of Tutela Group Limited's website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
Tutela Group Limited is a company registered in England and Wales with company number [Company Number]. Our registered office is located in the United Kingdom.
Services
Tutela Group provides the following services:
- Interior fit-outs and refurbishments
- Construction services
- Facilities management
- Special projects
- HVAC services
- Electrical services
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
Payment Terms
Payment terms are as follows:
- Payment terms are agreed upon in writing before commencement of work
- Invoices are payable within the agreed timeframe
- Late payments may incur interest charges
- Deposits may be required for certain projects
Cancellation Policy
Cancellations must be made in writing and are subject to the following conditions:
- Cancellations made more than 14 days before work commencement: Full refund less administrative costs
- Cancellations made 7-14 days before work commencement: 50% refund
- Cancellations made less than 7 days before work commencement: No refund
Limitation of Liability
Tutela Group Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the value of the services provided.
We maintain comprehensive insurance coverage including public liability and professional indemnity insurance.
Health and Safety
Tutela Group is committed to maintaining the highest standards of health and safety:
- All work complies with current UK health and safety legislation
- Our staff are fully trained and certified
- Risk assessments are conducted for all projects
- We maintain all necessary accreditations and certifications
Privacy
We respect your privacy and handle your personal data in accordance with applicable data protection laws. For detailed information about how we collect, use, and protect your data, please refer to ourPrivacy Policy.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modified terms.
Contact Information
If you have any questions about these terms and conditions, please contact us:
Email: info@tutela-group.co.uk
Phone: 0330 043 6110
Address: London & Manchester, United Kingdom
Last updated: December 2024